Heatex Privacy Policy
1. Who We Are
Heatex AB (“Heatex”, “we”, “us”) is the data controller for your personal data as described in this policy. We are committed to protecting your privacy and handling your data transparently and securely.
1.1. Contact
Email: info@heatex.com
Address: Hyllie Boulevard 34, 215 32 Malmö, Sweden
Phone: +46 410 710 500
2. What Data We Collect
We may collect and process the following categories of personal data:
- Contact details: Name, email address, phone number, company, job title, address
- Account and transaction data: Purchase history, invoices, payment details
- Usage data: How you interact with our websites (heatex.com, heatexselect.com), emails, and services
- Marketing preferences and consent: Your choices about receiving news, updates, and announcements
- Job application data: CV, cover letter, and other information you provide if you apply for a job
3. How We Collect Your Data
- When you provide it directly (e.g., by filling out forms, making purchases, contacting us)
- Automatically, via cookies and analytics tools, when you use our websites or emails
- From public sources or third-party partners (e.g., business directories, event organizers)
4. Why We Process Your Data (Legal Basis)
We process your data for the following purposes and legal bases:
- To fulfill contracts: Managing orders, deliveries, and customer support
- To comply with legal obligations: Accounting, tax, and regulatory requirements
- For our legitimate interests: Improving our services, preventing fraud, sending commercial and non-commercial email communication, and understanding usage (we balance our interests with your rights)
5. With your consent (Legal Basis)
We process your personal data when you have given us explicit permission, for example:
- To send you marketing communications and newsletters
- When you accept cookies and similar technologies on our websites
You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
6. Cookies and Tracking
We use cookies to improve your experience, analyze site usage, and show relevant content.
- You can manage your cookie preferences at any time via our cookie banner on heatex.com
7. How We Share Your Data
We may share your data with:
- Service providers (e.g., IT, payment, marketing, analytics) under strict confidentiality
- Public authorities, if required by law
- Partners for events or joint offerings (with your consent)
We do not sell your personal data.
8. International Data Transfers
If your data is transferred outside the EU/EEA, we ensure adequate protection (e.g., Standard Contractual Clauses).
9. How Long We Keep Your Data
We keep your data only as long as necessary for the purposes described, or as required by law.
- For marketing: until you withdraw consent or unsubscribe
- For contracts: as long as required by accounting/tax law
10. Your Rights
You have the right to:
- Access your data
- Correct or update your data
- Delete your data (“right to be forgotten”)
- Restrict or object to processing (including direct marketing)
- Data portability (receive your data in a machine-readable format)
- Withdraw consent at any time
11. Changes to This Policy
We may update this policy. The latest version will always be available on our website.
- This privacy policy was last updated 01.12.2025